We are thrilled to welcome you to Sand Hollow Springs!
We sincerely hope that you, your family, and friends have an wonderful experience during your stay. Our primary goal is to provide you
with a 5-Star experience. If there is anything we can do to enhance your enjoyment, please do not hesitate to reach out to us at any time.
We are here to serve you!
The code to unlock the door will be sent to you in your welcome/check-in email. Simply enter the code provided and allow the door to unlock before turning the handle to enter.
IMPORTANT!
(only lock/unlock doors using the keypads. The lower locks should never be used or you can lock yourself out of the house.)
IMPORTANT!
FAILURE TO FOLLOW THESE INSTRUCTIONS can severely damage the equipment, result in additional charges and make the pool unusable for the rest of your stay.
Please note, you must STOP PRIOR to hitting the end as this will damage the motor. Press the open button until the cover is on the tile then release so it stops before hitting the end.
Do not open the cover with water on it. This could be from rain water. There is a pool cover pump you may use to pump water from the cover. Pump in on the NW corner of the house in a Brown Box. Plug in power and put connected hose out towards the rock. Place pump on cover in the water and allow time to pump off.
Do NOT turn on the water feature prior to opening the pool cover.
Do NOT close the cover without turning off the waterfall and waiting for it to completely stop before closing the cover.
Remove all floating toys or other items prior to opening or closing the cover. They can roll up in the cover and cause damage.
Please limit your use of the control pad to controlling the lights, water feature and jets. You may also switch heating from the spa to the pool using the "spa" and "pool" buttons.
The pool cover control is on left and the hot tub cover control is on the right.
Enter 1234 then press the check mark button to unlock the Pool & Spa covers.
Then press the right arrow button to open the cover and the left arrow button to close the cover.
We have placed black makeup towels in each bathroom prior to your arrival.
Please do not use the white towels for makeup removal.
Please don’t take the white towels out to the pool as the red sand of Southern Utah damages them.
Sand Hollow Springs
The Password is:
sand2020
Even with extra garbage cans we provide at Sand Hollow Springs, they can fill up fast!
Garbage day is Thursday morning. If part of your stay happens on a Wednesday, please take any cans that have garbage out to the street Wednesday night, to make sure there are enough garbage cans for the rest of your stay or for the next incoming group. Thank you.
Please use provided towels to wipe feet to help keep the court clean for your use.
Please keep and re-place Paddles and balls and other items back to their original locations to be stored.
Any spills or Dirt please sweep or clean up.
Connect your phone and play your favorite songs. Ceiling speakers are all throughout the House, Basement, and Sports Court. Join the WiFi and you can stream via AirPlay or Google Play to any of those areas.
Each room then has a manual volume slider on the wall. Enjoy!
Take all dirty sheets & pillowcases off the beds & put in a pile on the floor. Please leave mattress covers on the beds.
Please put all dirty/used towels in a pile on the shower floor.
Rinse dirty dishes and load and start dishwasher before you leave
Before leaving make sure all of your garbage is cleaned up and taken to the outside trash
If you would like a late checkout, please contact us. Availablility is based on housekeeping and maintenance crews schedules.